An example: a bug reported in Slack
An eight-person SaaS startup collects customer feedback in a shared Slack channel.
- A message in the channel opens a task in the project, through a trigger set up by an admin.
- Julien fixes the API, Nora adjusts the screen, and a merge request opens with its preview.
- Hugo reviews the code, then a developer on the team tests the preview and merges.
- If the rule allows it, the agent's report is posted in the Slack thread, and the docs are updated in the same task.
Outcome
The team reviews and merges instead of writing every fix itself.